Privacy Policy for Unscripted Adventures

Effective Date: December 22, 2024

Welcome to Unscripted Adventures! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

When you interact with our website or services, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping address, and payment details when you make a purchase or fill out forms.
  • Non-Personal Information: Browser type, IP address, device information, and browsing activity on our website, collected through cookies and similar technologies.
  • Questionnaire Data: Responses provided in our trip customization questionnaire to create your personalized experience.

2. How We Use Your Information

We use the collected information to:

  • Process and manage your orders and bookings.
  • Plan and customize your mystery trips based on questionnaire responses.
  • Communicate with you about your orders, updates, and promotional offers.
  • Improve our website, services, and customer experience.
  • Comply with legal obligations and resolve disputes.

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information with:

  • Service Providers: Trusted third-party vendors and partners who assist us in delivering our services, such as payment processors, partner venues, and logistics providers.
  • Legal Compliance: Authorities or legal entities when required to comply with applicable laws, regulations, or legal processes.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Security

We implement industry-standard measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can guarantee complete security.

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access, correct, or delete your personal information.
  • Opt-out of receiving marketing communications.
  • Restrict or object to certain data processing activities.
  • Withdraw your consent at any time.

To exercise your rights, please contact us at [Insert Contact Email].

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. For more information, refer to our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any information.

9. Children’s Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, contact us at contact@unscriptedadventures.ca.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected with a revised effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Unscripted Adventures
Email: contact@unscriptedadventures.ca

By using our website, you agree to the terms of this Privacy Policy. Thank you for trusting Unscripted Adventures with your personal information!